At Z Falafel, accessible from zfalafel.net, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Z Falafel and how we use it.
1. Who We Are
Our website address is: https://zfalafel.net. We provide fresh food and catering services.
2. Information We Collect
When you use our website to place an order, we collect certain information to fulfill your request:
- Personal Information: Name, email address, phone number, and delivery address.
- Order Details: What you ordered, special instructions, and transaction history.
- Technical Data: IP address, browser type, and cookies for a better user experience.
3. How We Use Your Data
We use the information we collect in various ways, including to:
- Process and deliver your food orders.
- Send order confirmations and updates via email or SMS.
- Improve, personalize, and expand our website.
- Communicate with you for customer service or marketing (if opted-in).
- Prevent fraudulent transactions and spam.
4. Payments
We do not store your credit card or payment details on our servers. All payments are processed through secure third-party payment gateways (such as Stripe or PayPal). These processors adhere to the standards set by PCI-DSS.
5. Cookies
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. When you log in, we will also set up several cookies to save your login information and your screen display choices.
- Login cookies last for two days.
- Screen options cookies last for a year.
- “Remember Me” keeps your login for two weeks.
6. Embedded Content from Other Websites
Articles or pages on this site may include embedded content (e.g., maps, videos, images). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These sites may collect data about you, use cookies, and monitor your interaction.
7. How Long We Retain Your Data
- If you leave a comment, the comment and its metadata are retained indefinitely.
- For users that register on our website, we store the personal information provided in their user profile.
- Order history is kept for accounting and tax purposes for the duration required by law.
8. What Rights You Have Over Your Data
If you have an account on this site or have placed an order, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
9. Where Your Data Is Sent
Visitor comments and form submissions may be checked through an automated spam detection service. Delivery information is shared with our internal delivery team or third-party delivery partners to ensure your food reaches you.